2FA authentication matters

Help

HWZ Forums Content Policy Help & Safety Resources Contact Us and Feedback Where can I manage my privacy options? Personal Information What is the ignore list? Membership Matters Why should I sign up as a HWZ Forums Member? What is a HWZ Insider Member? How can I change the information in my profile? Why am I suddenly shown insufficient privileges to post? I lost my password, what can I do? 2FA authentication matters How do I deactivate my account? What more do I get as a HWZ Forums Deluxe Member? Verified Account Programme Guidelines The Warning System Repeated Topics Reporting System Thread Bumping Unlawful Gambling Content Racism and Discrimination Signature Guidelines Obscenities and Vulgarities Advertising, Promotion, Representation How old do you need to be to use HWZ Forums? Bot Accounts Use of Third Party Information Egregious content that are not allowed Forum Etiquette Flaming/Slandering/Personal Attacks Multiple Accounts Your Queries Answered How do I get a picture under my username? What are the various thread display options? What is the signature for? How do I create and vote in polls? What Are Moderators? Can I edit my own posts? Why have some of the words in my post been blanked? Can I search the forum? Does HWZ Forums store any personally identifiable data or your date of birth information? What are announcements? What is Conversation? What is email notification? Can I tag other members in my replies? How to display my rig profile? How Do I Upload Images Into Posts/Threads? Board FAQ Smilies Trophies Badges Cookie usage
We now offer 2FA authentication for all forum accounts. Please note that this is an optional precautionary measure, but we do encourage you to enable it for your account safety.

Useful Queries to Manage your 2FA
  1. Planning to reset/change device - how to get back 2FA secret key?
    If you're doing a planned device change, resetting device, etc., head into your User CP options and disable the 2FA first. You can enable it back again after setting up your device, which would then throw up the QR code to re-enable your 2FA.

  2. I want to backup/copy my 2FA secret key
    You can do the above procedure at any point in time to keep tabs of your 2FA secret key somewhere safe.

  3. I forgot to backup my secret key / disable my 2FA - what to do?
    Should one forget the above options and you can't get back in again because you need to set up 2FA, please drop us a note on this here - hwzmembership@sph.com.sg - and our admins will work with the tech team to disable 2FA for your account to help you get back in and thereafter you can re-setup 2FA on your own.

  4. Any way I can get something to help store all these 2FA secret keys?
    Both Microsoft and Google Authenticator can actually securely backup your 2FA secret keys and can easily restore them back when you're setting up new device and such. Click here for more information.

  5. An additional option that has cloud backup for Android and iOS: Authy
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top