[Official]: Changi Mobile

[Dorkable]

Which Grid plan previously from?

The $17.90 50Gb plan. Never used beyond 8Gb though so kinda waste.

 

[Habrosus]

when does changi mobile bill? their website really lacking sia

i cant even find the charges if u used more than the outgoing call time allocated

Billing starts once SIM card is delivered. You can choose the delivery date.

They're so easily contactable, IMO. I believe their contact details are there, AFAIR I got it from their website. Can easily use WhatsApp Web too, as it's effortless. Or you can email them, if you like. Or call...?

 

[SibehHL]

when does changi mobile bill? their website really lacking sia

i cant even find the charges if u used more than the outgoing call time allocated

with MVNO, one can't used more than allocated. Simply, you won't be able to call unless you buy add-ons... so nothing wrong with Changi Mobile website la...

 

[Dorkable]

i mean charges for overtime call mins should be a standard FAQ

can't believe they didn't even put this up

Hi, you mentioned overtime call mins coz you are thinking from a traditional postpaid plan whereby they still allow you to continue using after exceeding your free bundle.

You need to abandon that concept altogether when looking at Changi Mobile. Thereafter, you can understand that they do offer Add-On data, talktime as well as SMS should you be close to finishing your entitled free bundle.

Add-Ons page from Changi Mobile:
https://changimobile.com/addon
Hope that clarifies

 

[Dorkable]

okay i plan to sign up, may i ask if the 1st bill will be pro rated or do I have to wait start of next billing cycle to get max value?

what's the start date of their billing cycle?

Monthly bill cycle starts on the scheduled SIM delivery date. Therefore, a Customer who signs up for a Changi Mobile’s mobile plan and opts for SIM delivery on 4th January, will have bill cycle dates starting on 4th January, followed by 4th February, 4th March, 4th April, and so on. In the event where Customer fails to receive the SIM card on the initial scheduled delivery date (due to matters beyond Changi Mobile’s control) or requests for a reschedule of delivery date past Changi Mobile’s cut-off time, the bill cycle date will still commence on the initial SIM delivery date.

 

[steven168z]

just submit port from myrepublic to changimobile $8 plan

 

[Habrosus]

has anyone switched and receive the SIM card? any comments on how they do the "check" if any?

when the driver come to your house, will a photocopy of ur IC work?
do they have to see the physical copy of ur IC or will they bochup?

will they take poto or ask u sign etc?

esp for those that did not get the SIM card in person from the driver and got another person to collect for u

secondly, how do you change your password for your changi account? wtf, just realised they dont even have change password feature

if ur account get hacked, the person can order whatever plans they want using the cc u stored. Very dangerous security practice to not have change password feature

From my experiences, depends on delivery person. I think the first one I got wasn't a courier, so I voluntarily show him my IC and he just looked to check the name. The second was a courier because the CM envelope was in a courier pack, and he asked for the verification number that's texted to me earlier in the day. As shared by someone here before my receipt, no copy of IC needed to be taken. For courier, just signed on their phone.

Change password? If you mean the SIM PIN/password, my iPhone had that feature so I did it there. I don't recall having used a mobile app to change that password...

 

[steven168z]

https://changimobile.com/FAQ/mvnoDelivery_en_US.html
What can I do if I am not able to receive my SIM at my schedule Delivery date & time?You can fill in the authorisation form that is accessible via the SIM Delivery email that we send you, or via the Changi Go mobile app (Home > Mobile > Select the Mobile Number from the drop-down list).

from the app click on authorisation form and enter the other personal detail will do


Hi! We received your authorisation form for your upcoming SlM delivery for XXXXXXXX.

You submitted the following details:
Recipient name:XXXXXXXXXX
Recipient ID number: SXXXXXXXZ
Recipient email address: cccccccc@gmail.com
Recipient contact number: XXXXXXXX

Please be reminded that the recipient must have the following documents to be verified by the SlIM courier:
1.Subscriber physical lD (per record submitted during mobile plan subscription)
2.Recipient physical lD
3.This email which confirms authorisation form submission

 

[Habrosus]

I see, because I won't be at home when the delivery is taking place, a tenant of mine will take it for me so was wondering if they will check. I hope it's a courier because it would be much easier. besides it says if no one at home, they will slide under door so same same regardless

i was referring to the changi mobile login page or the login details into the app, where u type ur phone number and password.

that password cannot be changed and if someone manages to login, they can go do monkey business by buying up plans and charging ur card which is stored in the system, meaning there's no 2FA sent to u.

Very dangerous!!

Oh, the Changi Go app's password? Have you tried to click on "Forgot Password" to see if it gives you a choice to change to a new one? I can't try for you because I don't wish to change mine... Or WhatsApp them to check what other options you have?

The email I received after registration has a link to an authorization form for someone else to receive the SIM card on your behalf. In it I saw the following:

• My original ID as per record
• Recipient's original ID
• A copy of the Changi Mobile confirmation email which recipient and I will receive upon this authorization submission

FYI...

Oh, and also, I spoke to the courier who delivered my SIM card, apparently he's not allowed to leave the package behind (slip under the door or behind the gate, etc) and had to make sure someone was here to physically receive it.

 

[Habrosus]

if u look at the email sent, it mentions that if nobody at home, they will slot under door or into ur letterbox

honestly if they dont wan give my tenant the sim card, then what happens next? i re-arrange another date and its on their charge to send another courier to my house?

fug it, i will deal with it when it comes

i wont deal with the authorisation form becuz its too much work and have 0 plan to give my original IC to tenant

Nope, my email from them about SIM delivery doesn't say anything about slipping under the door or into the letterbox. We're talking about Changi Mobile's SIM card delivery, right? Yup, I just double-check and see:

Not home at that time? No worries, just get a family member or friend to receive the SIM on your behalf by filling in this authorisation form.

I asked the courier about their delivery practice as I waited right from morning and don't want to miss them in case I didn't hear the knocking. That's when I was told he'd call me, because they're not allowed to leave the package behind without ensuring it's properly received. I'd be worried about them leaving it behind anyway, because it's not some online orders of sorts but a SIM card that can easily be misused. And I don't fancy spending another day waiting, let alone that $5 fee.

This is from their T&C, as I recall they've some notes somewhere about failed delivery:

In the event of a failed delivery, a $5 re-delivery fee (as indicated in the Changi Go mobile app) will be charged to Customer. Customer’s bill cycle will commence on the SIM delivery date of failed delivery

https://changimobile.com/T&C/
I specifically listed this earlier because you mentioned about getting your tenant to receive on your behalf:

• My original ID as per record
• Recipient's original ID
• A copy of the Changi Mobile confirmation email which recipient and I will receive upon this authorization submission

Note ORIGINAL ID...

Why don't you choose a day that you'll be home to receive personally?

 

[steven168z]

Nope, my email from them about SIM delivery doesn't say anything about slipping under the door or into the letterbox. We're talking about Changi Mobile's SIM card delivery, right? Yup, I just double-check and see:

Not home at that time? No worries, just get a family member or friend to receive the SIM on your behalf by filling in this authorisation form.

I asked the courier about their delivery practice as I waited right from morning and don't want to miss them in case I didn't hear the knocking. That's when I was told he'd call me, because they're not allowed to leave the package behind without ensuring it's properly received. I'd be worried about them leaving it behind anyway, because it's not some online orders of sorts but a SIM card that can easily be misused. And I don't fancy spending another day waiting, let alone that $5 fee.

This is from their T&C, as I recall they've some notes somewhere about failed delivery:

In the event of a failed delivery, a $5 re-delivery fee (as indicated in the Changi Go mobile app) will be charged to Customer. Customer’s bill cycle will commence on the SIM delivery date of failed delivery

https://changimobile.com/T&C/
I specifically listed this earlier because you mentioned about getting your tenant to receive on your behalf:

• My original ID as per record
• Recipient's original ID
• A copy of the Changi Mobile confirmation email which recipient and I will receive upon this authorization submission

Note ORIGINAL ID...

Why don't you choose a day that you'll be home to receive personally?

please remove yr authorisation form link else anyone else can submit yr

 

[steven168z]

are u like a changi mobile staff or associated to Changi mobile? how many of u are actually associated with the coy?

i got black and white email saying that.

cuz i have things to do and wont fugging wait the entire day at home for the guy to come my house. Give a range of 9am to 6pm. I'm not so free and I have a life

If need original IC, then fug it. Can u do self collect at shop?

pass to yr family member at home who can collect for you...

all day available except sunday
time slot
9am to 6pm
3pm to 10pm

 

[CPTMiller]

The $17.90 50Gb plan. Never used beyond 8Gb though so kinda waste.

How long it takes to receive the sim card? Can the delivery address to my office address instead?

 

[steven168z]

How long it takes to receive the sim card? Can the delivery address to my office address instead?

https://changimobile.com/FAQ/mvnoDelivery_en_US.html
Can I have the SIM card delivered to my office instead of my residential address?Yes, you may select ‘deliver to another address’ when you submit your request.

all day available except sunday
time slot
9am to 6pm
3pm to 10pm

but will you in office till 6pm in case

choose delivery on Sat better

 

[Habrosus]

please remove yr authorisation form link else anyone else can submit yr

Do you see something there? Anyway, I didn't use it so didn't think there's any information there... Edited, anyway.

are u like a changi mobile staff or associated to Changi mobile? how many of u are actually associated with the coy?

i got black and white email saying that. Not here to argue with u whether email say that or not. Yes it said that for me and if u sign up earlier, u would have gotten the same email because its obvious everything's templated.

cuz i have things to do and wont fugging wait the entire day at home for the guy to come my house. Give a range of 9am to 6pm. pfft, I'm not so free and I have a life

If need original IC, then fug it. Can u do self collect at shop? If cannot, then nvm, just cancel. Cheap for me anyway

No, I'm just a user, not associated with them in any way. Have just been sharing info according to what I've experienced so far, and referring to the email that I've received...

They might have changed, I won't know. Just refer to yours then, and anything better that you liaise directly with them as I don't want to be accused of anything if the delivery goes wrong with yours. I don't wish to argue with you either, by the way, I won't gain but will be wasting my time.

 

[steven168z]

* Enjoy the forever price so long you continue your plan with us.

Click on the plans to sign up now!​

https://changimobile.com/

 

[steven168z]

lol, such a slack website. The person doing the website should be fired

i can basically hijack any order by just changing the orderID in the URL

i wont know who i hit but i can basically troll them if i want to, with precautions of course haha

you can but i doubt anyone will put their detail. also when collect u need both original nric

 

[Dorkable]

How long it takes to receive the sim card? Can the delivery address to my office address instead?

How long depends on their available delivery date and time slots. Yes, it can be delivered to your office.

 

[CPTMiller]

https://changimobile.com/FAQ/mvnoDelivery_en_US.html
Can I have the SIM card delivered to my office instead of my residential address?Yes, you may select ‘deliver to another address’ when you submit your request.

all day available except sunday
time slot
9am to 6pm
3pm to 10pm

but will you in office till 6pm in case

choose delivery on Sat better

Thanks for the info.
Mostly work till late in office.
I suppose they do not have a counter or shop for registration and sim card self collection?

 

[steven168z]

Thanks for the info.
Mostly work till late in office.
I suppose they do not have a counter or shop for registration and sim card self collection?

put on sat delivery.. no self collection